If I could give a negative star I would. I live in Southwestern Colorado and dealt with Randy Yegge.
He seemed knowledgeable but pushy in the beginning. Not the best personality but I decided to try it for a year. My subscription doesn't expire until October of this year. Randy comes into my office on Thursday of last week to tell me he has been leaving me messages for 3 weeks to ask if I wanted to extend.
Strangely, I never received any messages via my office or my cell phone, which is obviously on my Ad, that he was promoting for me. He tells me that I have 2 days to decide if I want to proceed with extending the $4200 Advertisement for the year. Even thought my year does not expire for another 3 months. I tell him I will get back to him by Friday as he requested.
He was less than nice and that winning personality flashed again. I sent him an email at the end of the day on Friday to tell him I would shoot for another year. I got a response yesterday he already sold it to another realtor and I missed out. It was obvious he had sold that before the end of the day on Friday and just tried to put it off on me.
In addition to this horrible customer service experience, the billing dept called me because they were trying to charge me an amount over my limit and the billing dept girl called me and started arguing with me. She was so rude. I guess I should have just told him No when he came in. But ultimately, I was only considering renewing because I like to keep my advertising consistent.
DO NOT TRUST THESE PEOPLE. ESPECIALLY THIS SALES PERSON, RANDY. SHADY!!
I should have read the reviews before. Because there are a ton of bad reviews on these people!
Review about: Cartvertising Advertisement.
Reason of review: Poor customer service.
Monetary Loss: $4200.
Preferred solution: Let the company propose a solution.